Frequently Asked Questions?

Try our FAQ search!
- Where do I begin?
- What is bandwidth and how much do I
need?
- Why don't you advertise your prices?
- Do you design web sites?
- Can I check my email at home?
- Who should use ShadeTree Hosting?
Where do I begin ... ?
By contacting ShadeTree Hosting! The first step we will
take is to register your domain name. In addition to the
yourbusiness.com domain you wish to use, you should also be ready to
register variations such as yourbusiness.net, yourbusiness.biz,
yourbusiness.info, and even yourbusiness.org. By registering
all of the variations, if a potential customer types in the wrong
extension, you can still direct them to your site. It also
keeps others from trying to emulate you and your business, or trying
to direct your visitors to their own site.
Bandwidth or Data Transfer Size is the amount of traffic your
site utilizes. Sort of like saying the quantity of cars
passing through a toll booth. Hosting providers base pricing
partially on the number of "cars" your site will have moving back
and forth through its "Toll Booths" or servers. Bandwidth,
along with disk space, multimedia support, cgi, FrontPage
extensions, email capabilities, and many other things will be taken
into account when we work with you on finding the best plan for your
needs. We will be more than happy to explain these things and
go over them with you, or if you are like most people and are
already over burdened and have no interest in how it works as long
as it does work, we will make suggestions and take care of
everything for you.
ShadeTree Hosting is more service oriented, working one on one
with each of our clients. We do not provide a basic product
and then turn our customer loose with pages and pages of "help"
pages and FAQs. If you know what you want, and want it done
without the time and hassle of doing it yourself, we will make it
happen. Our services and products are competitively priced,
usually not much more than the discount hosting services that offer
very little in the way of support. We are a small business
ourselves, and understand that not only is time in short supply, but
so is money.
Do you design web sites... ?
Indirectly, yes. ShadeTree Hosting does not directly design
web sites, but we do work closely with a couple of web design
providers and integrate their services with our hosting services to
provide complete web solutions. Depending on your needs and
budget there are many available solutions. Website design
pricing varies greatly depending on many factors and time demands.
You can check your email from any internet connected
computer. All of our plans feature a webmail interface, as
well as pop mail (for use with Outlook Express, Outlook, etc).
You can use both, or either one separately. We will set up
your email addresses and show you how to access them. If you
hire a new employee and want them to have their own email address,
you need only email us and we will create the account - no hassle
for you. If you need to cancel an account, same procedure -
There is no hassle on your end, and we will get it taken care of
quickly. This allows you to make sure you and all of your
employees have professional and uniform email addresses.
Anyone and Everyone... ShadeTree hosting is committed to
completely taking care of our customers internet needs, leaving
their time and energy to be directed towards their
business/organization, family, and regularly scheduled life.
Whether you don't have the time, or don't have the desire to get
into all you need to do, ShadeTree Hosting will take care of your
domain registration and maintenance, hosting needs and maintenance,
email needs and maintenance, and even help locate a web site
designer. Depending on your needs we can even make changes to
your files with simple text that you send us.